open 311
An Ontology for Open 311 Data
Nalchigar, Soroosh (University of Toronto) | Fox, Mark S. (University of Toronto)
A major challenge in the analysis of city data is the integration of data from different sources. This paper defines an ontology, called Open 311 Ontology, that provides a unified terminology and a reference model for representing the 311 data. We illustrate how the ontology can be used to map and integrate data from multiple cities, and for answering competency questions.